Version
1.1
·
Modified
26/04/2023
·
See history

Privacy policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to limit the collection, sharing and publication of your personal data. You can access the privacy controls via the Cookie settings button located on every page.

1.4 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

2. Credit

2.1 This document was created using a template from Docular Privacy policy SEQ Legal.

3. The personal data that we collect

3.1 In this Section 3 we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.

3.2 We may process data enabling us to get in touch with you ("contact data"). The contact data may include your name, email address, telephone number, postal address and/or social media account identifiers. The source of the contact data is you and/or your employer.

3.3 We may process information contained in or relating to any communication that you send to us or that we send to you ("communication data"). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.

3.4 We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use.

4. Purposes of processing and legal bases

4.1 In this Section 4, we have set out the purposes for which we may process personal data and the legal bases of the processing.

4.2 Operations - We may process your personal data for the purposes of operating our website and providing our services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and services.

4.3 Publications - We may process communication data for the purposes of publishing such data on our website and elsewhere through our services in accordance with your express instructions. The legal basis for this processing is your consent.

4.4 Relationships and communications - We may process contact data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, the maintenance of relationships, and the proper administration of our website and services.

4.5 Research and analysis - We may process usage data for the purposes of researching and analyzing the use of our website and services. The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving and securing our website and services.

4.6 Record keeping - We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our website in accordance with this policy.

4.7 Security - We may process your usage data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services, and the protection of others.

4.8 Legal claims - We may process your personal data where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

4.9 Legal compliance and vital interests - We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.

5. Providing your personal data to others

5.1 Your usage data held in our website database will be stored on the servers of our database hosting services provider identified at cloud.mongodb.com (MongoDB).

5.2 We may disclose contact data and communication data to our email provider identified at mail.google.com insofar as reasonably necessary for communication purposes.

5.3 We may disclose contact data and communication data to ImprovMX. We use ImprovMX for email forwarding with our domain name, allowing us to receive and send emails using our custom domain while maintaining our privacy. Improv MX offers various logging levels to balance privacy and convenience, ensuring that our data is not read, altered, or shared with anyone else. More information at: help.improvmx.com.

5.4 We may disclose contact data and communication data to SendGrid. We use SendGrid for sending transactional emails such as registration confirmations, password reset emails, and other notifications related to our website. SendGrid is a reliable third-party transactional email provider that ensures your emails are delivered promptly and securely. By using SendGrid, we can improve the deliverability of our emails and reduce the likelihood of them being marked as spam. For more information about SendGrid's privacy practices, please visit their Privacy Policy.

5.5 We may disclose usage data to our hosting services provider identified at vercel.com insofar as reasonably necessary for monitoring, supporting, improving and securing our website and services.

5.6 We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to help us understand how users interact with our website. Google Analytics uses cookies, which are small text files stored on your device, to collect information about your use of the website, including your IP address, browser type, referring page, and the date and time of each visit. This information is used to analyze user activity and generate reports to improve our website's performance. Google Analytics data is processed in accordance with Google's privacy policy, which can be found at Privacy Policy. By using our website, you consent to the processing of your data by Google Analytics. If you wish to opt out of Google Analytics tracking, you can use the Google Analytics opt-out Browser Add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activity.

5.7 Our website uses Google AdSense to serve personalized advertisements to our users. Google AdSense uses cookies and other tracking technologies to collect data about your browsing behavior, including your IP address, device location, and preferences, in order to deliver targeted ads based on your interests. This data is protected under various privacy laws and helps us generate revenue through ad impressions and clicks. For more information about Google's use of data for advertising purposes, you can visit Google's Advertising Privacy & Terms. You have the option to opt-out of personalized ads served by Google AdSense. To do this, you can visit Google's Ads Settings and adjust your preferences. Please note that opting out of personalized ads will not prevent you from seeing ads altogether; rather, you will be shown non-personalized ads that may not be relevant to your interests.

5.8 We use the Google Maps API on our website to provide location-based services. The Google Maps API may collect certain information about website or mobile app visitors, including their device's IP address, precise location data if location services are enabled, and information about their interactions with the service, such as search queries and directions requested. The data collected will be forwarded to Google. For more information about Google's privacy policy and terms of use, please visit the following links: Google's Privacy Policy and Google's Terms of Use.

5.9 We use the hCaptcha anti-bot service (hereinafter "hCaptcha") on our website. This service is provided by Intuition Machines, Inc., a Delaware US Corporation ("IMI"). hCaptcha is used to check whether the data entered on our website (such as on a login page or contact form) has been entered by a human or by an automated program. To do this, hCaptcha analyzes the behavior of the website or mobile app visitor based on various characteristics. This analysis starts automatically as soon as the website or mobile app visitor enters a part of the website or app with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website or app, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI. hCaptcha analysis in the "invisible mode" may take place completely in the background. Website or app visitors are not advised that such an analysis is taking place if the user is not shown a challenge. Data processing is based on Art. 6(1)(f) of the GDPR (DSGVO): the website or mobile app operator has a legitimate interest in protecting its site from abusive automated crawling and spam. IMI acts as a "data processor" acting on behalf of its customers as defined under the GDPR, and a "service provider" for the purposes of the California Consumer Privacy Act (CCPA). For more information about hCaptcha and IMI's privacy policy and terms of use, please visit the following links: hCaptcha's Privacy Policy and hCaptcha's Terms of Use.

5.10 In addition to the specific disclosures of personal data set out in this Section 5, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

6. International transfers of your personal data

6.1 In this Section 6, we provide information about the circumstances in which your personal data may be transferred to a third country under EU data protection law.

6.2 Collected information may be transferred between the following countries that do not have personal data protection law equivalent to those in force in the European Economic Area: United States of America.

6.3 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

7. Retaining and deleting personal data

7.1 This Section 7 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

7.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.3 We will retain your personal data as follows:

(a) contact data will be retained for a minimum period of 1 year following the date of the most recent contact between you and us and until you request its deletion;

(b) communication data will be retained for a minimum period of 1 year following the date of the communication in question and until you request its deletion;

7.4 Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

8. Your rights

8.1 In this Section 8, we have listed the rights that you have under data protection law.

8.2 Your principal rights under data protection law are:

(a) the right to access - you can ask for copies of your personal data;

(b) the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;

(d) the right to restrict processing - you can ask us to restrict the processing of your personal data;

(e) the right to object to processing - you can object to the processing of your personal data;

(f) the right to data portability - you can ask that we transfer your personal data to another organization or to you;

(g) the right to complain to a supervisory authority - you can complain about our processing of your personal data; and

(h) the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.

8.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting Guidelines, Recommendations, Best Practices.

8.4 You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.

9. About cookies

9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

10. Cookies that we use

10.1 We use cookies for the following purposes:

(a) cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: cc_cookie).

11. Cookies used by our service providers

11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

11.2 We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to help us understand how users interact with our website. Google Analytics uses cookies, which are small text files stored on your device, to collect information about your use of the website, including your IP address, browser type, referring page, and the date and time of each visit. This information is used to analyze user activity and generate reports to improve our website's performance. Google Analytics data is processed in accordance with Google's privacy policy, which can be found at Privacy Policy. The relevant cookies are: _ga, _ga_* and their expiry time is: 12 months The purpose of this cookie is: Analytics

11.3 Our website uses Google AdSense to serve personalized advertisements to our users. Google AdSense uses cookies and other tracking technologies to collect data about your browsing behavior, including your IP address, device location, and preferences, in order to deliver targeted ads based on your interests. This data is protected under various privacy laws and helps us generate revenue through ad impressions and clicks. For more information about Google's use of data for advertising purposes, you can visit Google's Advertising Privacy & Terms. The relevant cookies are: __gads, __gpi and their expiry time is: 12 months The purpose of this cookie is: Advertising

12. Managing cookies

12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) Chrome;

(b) Firefox;

(d) Internet Explorer;

(e) Safari;

(f) Edge; and

(g) Edge Chromium

12.2 Blocking all cookies will have a negative impact upon the usability of many websites.

12.3 If you block cookies, you will not be able to use all the features on our website.

13. Amendments

13.1 We may update this policy from time to time by publishing a new version on our website.

13.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

14. Our details

14.1 You can contact us:

(a) using our website contact form;

(b) by email, using hey@catcostataxi.ro.